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I am Caroline, a technician. I am below to assist you with gadget installment concerns. If you utilize Roku and frequently deal with a Roku remote not working, then here's the aid for you: place the fresh batteries in and afterwards attempt to run it. If it stops working, execute a tough reset. Unplug Roku and remove batteries, and afterwards wait. Re-plug and perform it currently. Hold the pairing switch up until you see a light and a message flash. Obtain a lot more on it via the provided web link.